Terms of service

Terms of Service
Overview
Welcome to Isabella & Co.
The terms “we”, “us” and “our” refer to Isabella & Co. Isabella & Co. operates this website and store, including all related information, features, tools, products and services in order to provide customers with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide these services to you.
These Terms of Service outline your rights and responsibilities when using our website or purchasing products from us.
By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not use our website.

1. Access and Account
By using our website, you confirm that you are at least the age of majority in your country or region.
If you create an account, you agree to provide accurate and complete information, including:
• Email address
• Billing details
• Shipping information
• Payment information
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Accounts may not be transferred, sold or assigned to another person.

2. Our Products
We aim to represent our products as accurately as possible.
However, colours and product appearance may vary depending on:
• Device screens
• Display settings
• Lighting conditions
We do not guarantee that the appearance of products will be identical to how they appear on your screen.
Product descriptions may be updated or changed at any time without notice.
We also reserve the right to discontinue products or limit quantities available.

3. Orders
Placing an order on our website constitutes an offer to purchase.
We reserve the right to accept or decline any order at our discretion.
Orders are not confirmed until:
• Payment has been received
• Order confirmation has been issued
If an order must be cancelled or modified, we will attempt to notify you using the contact details provided.
Returns and exchanges are handled according to our Refund Policy.
Purchases must be for personal use and may not be resold commercially.

4. Prices and Billing
Prices may change at any time without notice.
The price charged will be the price displayed at the time the order is placed.
Unless otherwise stated, prices do not include:
• Shipping
• Handling
• Taxes
• Import duties
You agree to provide accurate billing and payment information for all purchases.
By placing an order you confirm that:
• Your payment details are valid
• You are authorised to use the payment method
• Charges will be honoured by your payment provider

5. Shipping and Delivery
Delivery times are estimates only and cannot be guaranteed.
We are not responsible for delays caused by:
• Shipping carriers
• Customs processing
• Events outside our control
Once your order is transferred to the shipping carrier, responsibility for the package passes to the customer.

6. Intellectual Property
All content on this website including:
• Branding
• Images
• Text
• Graphics
• Videos
• Website design
is owned by Isabella & Co. or its licensors and is protected by intellectual property laws.
You may use the website for personal use only.
You may not reproduce, distribute, copy or modify any content without written permission.

7. Optional Tools
Our website may provide access to third party tools.
These tools are provided as available and without warranties.
We are not responsible for the operation or reliability of third party tools.
Use of these tools is at your own discretion.

8. Third Party Links
Our website may include links to external websites.
We are not responsible for the content, privacy policies or practices of third party websites.
If you access external links, you do so at your own risk.

9. Relationship with Shopify
Our store operates on the Shopify platform.
While Shopify provides the technology that powers the store, all purchases are made directly with Isabella & Co.
Shopify is not responsible for any transactions, products or services purchased through this website.

10. Privacy
Your personal information is handled according to our Privacy Policy.
Because our website is hosted on Shopify, Shopify may also collect certain data required to operate the platform.
For more information please review:
• Isabella & Co. Privacy Policy
• Shopify Privacy Policy

11. Feedback
If you submit feedback, suggestions, reviews or other content to us, you grant Isabella & Co. the right to use that content for business purposes.
We may use feedback to improve or promote our services.
We are not obligated to keep feedback confidential or provide compensation.

12. Errors and Inaccuracies
Occasionally there may be errors in product descriptions, pricing or availability.
We reserve the right to correct any errors and update information at any time without prior notice.
This includes cancelling orders if information is inaccurate.

13. Prohibited Uses
You may not use our website:
• For unlawful purposes
• To violate intellectual property rights
• To transmit harmful software or viruses
• To harass, abuse or harm others
• To collect personal data from other users
We reserve the right to terminate access to the website if these rules are violated.

14. Termination
We may terminate access to the website at any time without notice if these Terms are violated.
Any outstanding payments or obligations will remain in effect.

15. Disclaimer of Warranties
Our services and products are provided “as is” and “as available.”
We do not guarantee that the website will always be:
• Uninterrupted
• Secure
• Error free
Use of the website is at your own risk.

16. Limitation of Liability
To the fullest extent permitted by law, Isabella & Co. is not liable for any damages arising from:
• Use of the website
• Purchase of products
• Errors or interruptions in service
This includes indirect or consequential damages.

17. Indemnification
You agree to indemnify and hold Isabella & Co., its affiliates and partners harmless from any claims arising from your use of the website or breach of these Terms.

18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full effect.

19. Entire Agreement
These Terms constitute the entire agreement between you and Isabella & Co. regarding use of the website.

20. Assignment
You may not transfer your rights under these Terms without written consent.
We may transfer or assign our rights at any time.

21. Governing Law
These Terms are governed by the laws of the jurisdiction where Isabella & Co. operates.

22. Changes to These Terms
We may update these Terms at any time.
Changes will be posted on this page and continued use of the website constitutes acceptance of those changes.

23. Contact Information
If you have questions about these Terms please contact us.
Isabella & Co.
Email: contact@isabellaco.store